Refund policy

International shipments including Canada are subject to our standard return policy and are an extra US$20 non-refundable shipping charge.

Skineez is not responsible for additional customs clearance charges.

Orders are processed daily Monday-Friday, and in most cases are shipped within 1-2 business days.

We ship USPS First Class with a flat rate and offer a Priority Rate option as well.

Shipping carriers are currently experiencing delays due to weather conditions, please be patient if your order takes a bit longer than expected.

Due to COVID, we cannot guarantee on time arrivals, especially internationally.

Returns

You may make returns within 30 days of your purchase.

Please return your item in the original packaging when possible.

You will be responsible for return shipping costs.

We will initiate a refund to your credit card, and you will receive an email confirmation of the credit.

Exchanges

If you need to exchange your item due to size or color, please contact us and we will provide you with a return label and the correct product.

Contact

If you have any questions please contact us at 978-261-5326

Cause for Change LLC dba Skineez Skincarewear

359 Boston Post Rd

Sudbury, MA

01776